Privacy Policy

1Purpose and scope

JMKS Gill Pty Ltd (ABN 12 345 678 910) of Melbourne VIC ("we", "us", "our") provides professional business and consulting services across Australia. This policy explains how we handle personal information when you visit jmksgillau.space, submit an enquiry or quote request, or engage our services.

2Australian Privacy Principles

We are bound by the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained in Schedule 1 of that Act. The APPs govern how Australian organisations collect, use, store and disclose personal information. Where this policy refers to a particular APP, that reference is to the corresponding principle in the Privacy Act.

3Information we collect

The types of personal information we collect depend on how you interact with us. This may include:

• Contact details — your name, business name and email address, provided when you complete our enquiry, quote or contact forms.
• Engagement information — details about your business, objectives and requirements that you choose to share when seeking consulting services.
• Billing records — information necessary to issue invoices and receipts, and to meet our record-keeping obligations under the Corporations Act 2001 (Cth) and tax law.
• Website data — technical information such as browser type, device type and pages viewed, collected through cookies and analytics when you browse this website.

Where it is reasonable and practicable, we collect personal information directly from you. If we receive information from a third party — for example a referral — we will handle it in accordance with the APPs and, where appropriate, let you know it is held.

4Use and disclosure

We collect and use personal information for the primary purpose of providing our professional business and consulting services, and for reasonably related secondary purposes, including:

• Responding to enquiries and preparing quotes.
• Delivering consulting engagements and communicating about them.
• Administering accounts, invoicing and payments.
• Meeting legal, accounting and regulatory obligations.
• Improving the content and performance of this website.

We may disclose personal information to service providers who assist us — such as website hosting, email and cloud accounting providers — under confidentiality and data-handling obligations, to our professional advisers, or where disclosure is required or authorised by law. We do not disclose personal information to overseas recipients without taking reasonable steps to ensure they comply with the APPs, and we do not otherwise send personal information overseas.

5Cookies and analytics

This website uses essential cookies to function correctly, and privacy-respecting analytics to understand aggregate usage patterns such as popular pages and referrers. Analytics data is used in de-identified or aggregated form wherever possible. You can disable cookies in your browser settings; the website will remain usable, though some features may be limited.

6Security and storage

We take reasonable steps to protect personal information from misuse, interference, unauthorised access, modification and disclosure, as required by APP 11. These steps include access controls on our systems, encryption of data in transit, secure cloud storage providers, and confidentiality commitments binding our personnel. We retain personal information only for as long as necessary for the purposes outlined in this policy — typically seven years for business and financial records — after which it is securely deleted or de-identified.

7Access and correction

Under APP 12 and APP 13, you may request access to the personal information we hold about you and request correction of information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@jmksgillau.space. We will respond within a reasonable period — ordinarily within 30 calendar days — and will not charge a fee for making the request. In limited circumstances, we may decline access where permitted by the Privacy Act, and we will give written reasons if we do.

8Complaints

If you believe we have breached the Australian Privacy Principles or this policy, please lodge your concern in writing to ceo@jmksgillau.space. We will acknowledge your complaint promptly, investigate it fairly, and provide a written response within 30 calendar days. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) via oaic.gov.au.

9Contact us

For general business enquiries or to request a quote, please use our contact page or our quote form. Our related terms of service govern the use of our consulting services.

10Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version is always published on this page with its date of effect. We encourage you to review it periodically. This policy was last updated on the date shown at the top of the page.